Privacy
Last updated 5 November 2026
This website
This website doesn't use cookies, doesn't track you and doesn't collect personal data. It is hosted on Cloudflare Pages; Cloudflare processes the technical request data needed to serve pages (such as your IP address) and doesn't give it to us. Fonts are served from this site, not from a third party.
The Arkv app
Arkv works on your Mac. Your files, photos, documents, names, places and tags are read and processed on your Mac and are never sent to us.
When the app is released, these are the only network calls it will make:
| What | What is sent | When |
|---|---|---|
| Licence activation and refresh | Your licence key, a salted machine identifier, the device name (editable), app and macOS version | When you activate, then weekly |
| Update check | App and macOS version | Daily; you can turn it off |
| Optional larger AI model | The download request only | Only if you choose to download it |
| Anonymous usage statistics | Counts and timings of actions, file-type statistics (for example how many .heic files) and error codes, under a random ID that isn't linked to you or your licence. Never file names, paths, contents or places. | Only if you opt in; you can see what is sent, reset the ID or delete the data at any time |
Payments, when available, are handled by our reseller, who holds your payment details; we never see them.
Contact
A contact address will be published here before the beta.